Shipping Policy
email : sales@sassynene.com
Text only questions : 1-213-273-3440
The goal of sassynene.com is to provide a wide selection of tropic inspired, unique graphics, sublimation printed clothing.
We will make every attempt to ship your order within 2 business days from when the order is placed. However, depending inventory so shipments may take up to 2 weeks. Any shortage of inventory will be immediately communicated to the purchaser.
All items are unlimited, we make all productions in Los Angeles, California USA
Shipping cost is calculated based on weight of the item(s) or size of box(es)
Shipments that are refused or undeliverable will be subject to a restocking fee of 25%, in addition to applicable shipping, transaction and insurance fees. Furthermore, any shipments returned "REFUSED" for any reason will be permanently dropped as a distributor and no further shipments will be made.
International Customers - sassynene.com ships worldwide therefore international orders are welcome. However, when placing the order, please keep in mind of the relatively high shipping cost to your location.
Return Policy
If products should have defects or damage during transit, you may return it within 5 days from the receipt of merchandise to receive credit towards next purchase or exchange. Please note that credits due to out of stock will apply towards next purchase too. You must send an email with Company info, invoice number, and reason for return/exchange prior to returning package.
We do not accept returns for products other than those with defects or damaged during transit.
Refused, unclaimed or undeliverable orders are subject to a 25% restocking fee from the total invoice amount in addition to the shipping charges for both ways.